Ryan O’Leary’s Blog

November 3, 2008

Apple Tops Survey…. of course!

Filed under: Business — Tags: — olearysd @ 8:10 am

I saw this interesting snippet on a few sites… maybe easy usability and lack of viruses do impact satisfaction?  Just a thought.

“The latest rankings from the American Customer Satisfaction Index (ACSI) show that Apple has dramatically outpaced its rival computer makers in the hearts of U.S. consumers,” reports Asher Hawkins (forbes.com). The ACSI survey “ranks Apple at 85” out of 100, “11 points above the computer-maker industry average.” In fact, “Apple’s rating is also an all-time high for the computer industry.”


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